Exchanges and Returns
Here are the main points you need to know:
Return Period: You have 15 days after purchase to decide whether the product is really what you wanted or if it seems like another miscalculation.
Product Conditions: The item must be in perfect condition. In other words, it is not worth returning something that was already used at your grandmother's party!
How to Make an Exchange or Return?
Get in Touch: Send an email to contato2rbyrafaroman@gmail.com and wait for our response. Don't worry, we respond faster than you can finish a series on Netflix!
Prepare the Product: Place the product back in the packaging (if you haven't made an origami with it). Remember, the item must be in like-new condition to be exchanged.
Please wait for instructions: As soon as we receive your email, we will contact you to guide you through the next step. You may have to send the product back, but don't worry, we are here to help!
Tips to Avoid Frustration
Always Double Check: Before you click the "buy" button, take a good look at the photos and descriptions. The last thing you want is a dress that looks more like a tablecloth!
Have Fun with the Process: Remember, exchanging or returning a product is not the end of the world. It's just a part of life for a buyer who sometimes makes... curious choices!
Conclusion: What Have We Learned?
Exchanging or returning a product can seem like a challenge, but with the right information and a touch of humor, everything becomes easier. Remember:
You have 15 days to decide.
Contact us via email.
Prepare the product with care.
And if all else fails, remember: there's always a funny story to tell about your shopping adventures!